Who we are
Our website address is: Pedregalsuites.com
Types of information we collect:
Pedregal Suites collects information from our guests, visitors, and tour websites in order to provide a useful website that meets your needs. Information may be collected to:
(i) Complete reservations or information requests, (ii) purchase products or services, (iii) register for membership programs, (iv) submit job applications, (v) respond to communications that we send you (ex. surveys, promotional offers, or reservation confirmations), (vi) meet your personal preferences, (vii) complete applications or services where we offer advice, (viii) work with third parties, including information gathering for public use of social event websites, help us to better understand your interests and provide more personalized services, or (ix) use our applications on your electronic devices.
Pedregal Suites may also collect information that is not considered personally identifiable like your use of our websites, communication preferences, travel habits, integrated data related to lodgings, and responses to promotional offers and surveys.
Note that for better protection of your information, you should not include information related to your credit card in electronic communications unless we specifically ask for it in order to complete the process of a reservation or transaction on our websites or brand in our customer service centers.
Collection and use
Pedregal Suites is fully committed to protecting the information that is collected from those who visit and use our websites, products, and services. We do not ask for information unless we need it for a specific purpose. Some of the main reasons we collect information include:
- To provide services such as processing a transaction (e.g. reservations and responding to a request for information).
- To send you marketing communications related to products and services offered by Pedregal Suites.
- To conduct market research via surveys which will help us to better meet your needs, improve the quality of our websites and your stay in our hotels, and other communication regarding activities, advertising, or promotional offers.
You can choose not to receive commercial emails, surveys or telemarketing offers from the Pedregal Suites at any time by clicking on the link included in the communication or by contacting us directly.
Processing and disclosure
In most cases, the information you provide is added to our database. As standard practice, Pedregal Suites does not sell, rent or give physical possession of your database to third parties. However, Pedregal Suites reserves the right to disclose your personal data to other people in the situations listed below:
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We have your consent.
- In situations where it is necessary to give your personal information to provide products or services, you want (for example; a vacation package).
- When companies or service providers perform business activities on behalf of Pedregal Suites (e.g. processing credit cards, customer service, market research administration, or management services database require this information).
Consent
As part of our commitment to keeping you informed, we may send letters, e-mails, or communicate by telephone or other means to notify you of new products and services offered by Pedregal Suites, along with upcoming special offers, events, promotions, or other relevant information that may be of interest. You have the option not to accept delivery of these communications from Pedregal Suites and may opt-out by either following the directions included in our emails.
Occasionally, it is possible that the information you have requested to be removed is retained in certain files for a period of time in order to resolve any dispute properly or solve a problem. Also, some information may be kept indefinitely in the copies of “backup” or in the log files due to technical constraints, or financial or legal requirements.
Safety measures
Pedregal Suites recognizes the importance of information security and is constantly reviewing and improving standards and technical, physical, and logical security procedures. Although there is no “guaranteed security” on or off the Internet, we protect your information using technical, appropriate, administrative, and procedural safeguards among which are password controls, “firewalls” and Secure Sockets Layer (SSL), an encryption method used to help protect your data from interception and hacking attempts while in transit.